Terms of Service

TERMS OF SERVICE

Monarch Diamond House

Welcome to Monarch Diamond House. By accessing or using our website, services, or digital platforms, you agree to the following Terms of Use. These terms are designed to protect both you and our brand, ensuring a secure, respectful, and transparent experience.


1. Acceptance of Terms

By visiting our website, creating an account, or making a purchase, you agree to comply with these Terms of Use and all applicable laws. If you do not agree, please discontinue use of our site.


2. Eligibility

You must be at least 18 years old to make purchases or create an account. By using our site, you represent that you meet this requirement.


3. Account Registration

When you create an account, you agree to:

  • Provide accurate and complete information

  • Maintain the confidentiality of your login credentials

  • Notify us immediately of any unauthorized access

You are responsible for all activities conducted under your account.


4. Intellectual Property

All content on this website—including images, text, logos, product designs, graphics, and digital assets—is the exclusive property of Monarch Diamond House or its licensors. You may not copy, reproduce, distribute, modify, or create derivative works without written permission.


5. Prohibited Activities

You agree not to:

  • Use the site for fraudulent or unlawful purposes

  • Attempt to interfere with site functionality or security

  • Use automated tools (bots, scrapers) without authorization

  • Misrepresent your identity or impersonate others

  • Upload harmful code or engage in disruptive behavior

Violations may result in account termination or legal action.


6. Product Information & Availability

We strive for accuracy, but:

  • Product descriptions may contain minor errors

  • Pricing may change without notice

  • Availability is not guaranteed

We reserve the right to correct errors and update information at any time.


7. Purchases & Payment

All purchases must be made using valid payment methods. By completing a transaction, you authorize us and our payment processors to charge your selected method.

High‑value orders may require additional verification to protect clients and prevent fraud.


8. Shipping, Insurance & Risk of Loss

Once an order is shipped, risk of loss transfers to the carrier. We provide insured shipping on qualifying orders; details are available on our Shipping Information page.


9. Links to Third‑Party Sites

Our website may contain links to external sites. Monarch Diamond House is not responsible for the content, policies, or practices of third‑party platforms.


10. Disclaimer of Warranties

Our website is provided “as is” and “as available.” We disclaim all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.


11. Limitation of Liability

To the fullest extent permitted by law, Monarch Diamond House is not liable for:

  • Indirect, incidental, or consequential damages

  • Loss of data, profits, or business opportunities

  • Damages arising from site use, delays, errors, or interruptions

Your sole remedy is to discontinue use of the site.


12. Indemnification

You agree to indemnify and hold Monarch Diamond House harmless from claims arising out of your misuse of the site or violation of these Terms.


13. Changes to These Terms

We may update these Terms of Use at any time. Changes will be posted on this page with an updated effective date.


14. Governing Law

These Terms are governed by the laws of the State of Nevada, without regard to conflict‑of‑law principles.


15. Contact Us

For questions about these Terms:

Monarch Diamond House Client Relations Team Email: support@monarchdiamondhouse.com

Appointment Image
Virtual Private Consultation
For clients exploring pieces valued at $75,000.00 and above.
A one-on-one virtual consultation with our Senior GIA Diamond Graduate Expert to discuss design, certification, natural origin and investment details for Monarch's most exclusive offerings.
Appointment Image
Virtual Private Consultation
For clients exploring pieces valued at $75,000.00 and above.
Experience a one-on-one virtual consultation with our senior GIA Diamond Graduate Expert. Discuss design, certification, natural origin and investment details for Monarch's most exclusive offerings